Website policies

Privacy, business terms, refunds, cookies, and advertising disclosures for the Paraksh Mathur Network Support site.

Effective date: March 8, 2026. This page is for a static site promoting network support services.

Plain language How data may be handled, what we offer, and how contact information is used.
Static front-end Inline HTML and CSS only—no hidden third-party scripts or plugins.
Business readiness Privacy, cookies, terms, refunds, and ad disclosures on one page.
01

Privacy Policy

This website presents network support services. If you contact Paraksh Mathur, you may provide your name, email, business or home address, and details about your network or support request.

  • Information is used only to review enquiries, reply, prepare quotes, and deliver services.
  • Personal information is not sold to third parties.
  • Information may be shared with trusted tools only when necessary to run the business, send replies, or comply with law.
  • We take reasonable steps to protect data; no internet transmission is guaranteed fully secure.
  • You may request access, correction, or deletion of your data via the contact details on the site.
If a contact form, analytics, or payment system is added later, this policy will be updated to reflect the tools in use.
02

Cookie Policy

This is a lightweight static build. We do not intentionally place non-essential cookies via hidden scripts.

  • Your browser may create basic technical records to load and cache pages.
  • If analytics or advertising tools are added later, cookies may be used for measurement and campaigns.
  • You can control and delete cookies in your browser settings.
  • Ad personalization can be managed in your Google account settings if we use Google Ads.
03

Terms and Conditions

By using this website you agree to use it lawfully and not to interfere with its availability, security, or operation.

  • Content, layout, branding, and service descriptions are Paraksh Mathur’s intellectual property unless stated otherwise.
  • Service information is for guidance and does not create a binding contract on its own.
  • Scope, pricing, and delivery terms are confirmed in written quotes or client agreements.
  • You must not copy, misuse, attempt unauthorized access, or use the site fraudulently.
  • External tools and platforms have their own terms that apply separately.
04

Service Delivery Policy

Network support is delivered after scope is agreed and required access and information are provided.

  • Timelines depend on issue complexity, response time, and remote vs on-site work.
  • Work may include troubleshooting, setup, configuration, security, maintenance, or consulting.
  • Clients are responsible for providing access, accurate information, and timely feedback.
  • Resolution can be affected by ISP issues, hardware, or missing access; we’ll communicate clearly.
05

Refund and Cancellation Policy

Support work involves reserved time and often immediate effort. Refund terms depend on work already completed.

  • Diagnosis time, completed fixes, and dedicated slots are generally non-refundable.
  • If a job is cancelled before meaningful work, any refund is reviewed after deducting time and costs spent.
  • Long delays or scope changes may adjust timelines and payment expectations.
  • Maintenance or retainer terms are governed by the written agreement at purchase.
06

Disclaimer

This site is for general information about services. We keep information accurate but do not guarantee completeness or suitability for every situation.

  • Results such as uptime or specific fixes cannot be guaranteed; they depend on your environment.
  • Clients remain responsible for their own backups, data, and regulatory requirements.
  • Nothing here is legal advice; consult a qualified professional in your jurisdiction if needed.
07

Advertising and Third-Party Disclosure

This site may be promoted via Google Ads or similar. If we add tracking or remarketing, cookies or similar tech may be used.

  • The site must not be used for misleading claims or deceptive flows.
  • Any analytics or remarketing will be disclosed and updated on this page.
  • You can manage ad personalization in Google’s ad settings and in your browser.
  • Third-party services linked from here have their own privacy and terms.
08

Contact and Policy Updates

Questions about these policies or service enquiries: use the contact details on the homepage (e.g. Getinfo@prakashmathur.site). We may update this page when processes, forms, or tools change.

  • Review the homepage contact info before publishing or running paid campaigns.
  • Update this page when you add new data collection or business terms.
  • Use a real business email and matching domain before going live.